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Remote ITSM Administrator: ServiceNow & ITIL Expert

Remote / Online - Candidates ideally in
Richmond, Henrico County, Virginia, 23234, USA
Listing for: DMI (Digital Management, Inc.)
Full Time, Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • IT/Tech
    Systems Administrator, IT Support, IT Specialist, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 73000 - 92000 USD Yearly USD 73000.00 92000.00 YEAR
Job Description & How to Apply Below

DMI is seeking an ITSM Administrator to join our remote US team. The role covers administration, configuration, maintenance, integration, reporting, and continual improvement of the ITSM platform to support incident, problem, change, request, asset, knowledge, and event management, and to enable NOC operations and effective service delivery.

The ideal candidate will have 5+ years ITSM experience, strong Service Now/Jira/BMC Remedy skills, and solid REST API knowledge, with excellent communication

The Remote ITSM Administrator:
Service Now & ITIL Expert role at DMI (Digital Management, Inc.) is now open for applications in Alexandria, VA, United States.

The following role is for a Remote ITSM Administrator:
Service Now & ITIL Expert with DMI (Digital Management, Inc.).

Our group is growing, and we are hiring a Remote ITSM Administrator:
Service Now & ITIL Expert in Alexandria, VA, United States.

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