REMOTE Senior IT Program Manager

Position Summary WME is seeking a Senior IT Program Manager, Information Technology to lead complex technology initiatives and help mature program delivery across the global IT organization. This role will oversee cross-functional technology programs, provide visibility into key initiatives across Infrastructure, Cybersecurity, and Workplace Technology, and help establish scalable program management practices. The Senior Program Manager will partner with IT leadership to develop and mature the IT PMO and improve how technology initiatives are planned and executed.

Lead and coordinate complex technology programs that span multiple teams across Infrastructure, Cybersecurity, Workplace Technology, and enterprise platforms. Manage initiatives such as infrastructure upgrades, cloud migrations, identity and access management improvements, collaboration platform deployments, and operational technology improvements. Translate high-level technology priorities into structured programs with defined milestones, work streams, timelines, and success metrics. Coordinate planning and execution across engineering teams, operations teams, and business stakeholders to ensure initiatives move forward efficiently.

Drive program planning activities including kickoff alignment, roadmap development, milestone tracking, and delivery reviews. Ensure programs deliver measurable outcomes including improved system reliability, operational efficiency, user experience, and scalability of technology platforms. Own program outcomes, ensuring initiatives deliver measurable improvements in operational efficiency, reliability, and user experience across the technology environment. Partner with the Senior Director of Global Technology Operations to drive cross-organizational initiatives that improve how technology teams plan, prioritize, and deliver work.

• Partner with IT leadership to build and mature the IT Program Management Office (PMO). Develop and implement scalable project management frameworks, delivery standards, and operational processes that improve how technology initiatives are executed.
• Project intake and prioritization
• Project governance and reporting
• Cross-team coordination and dependency management
• Help create visibility into technology initiatives across the organization to support informed decision making and prioritization.

• Provide visibility into active programs, project dependencies, and resource demands across teams.
• Help leadership understand program progress, trade-offs, and risks through structured reporting and regular program reviews.
• Facilitate coordination across Infrastructure, Cybersecurity, Workplace Technology, Product, and business teams to ensure initiatives are aligned and dependencies are managed.

• Prepare program-level reporting that highlights progress, risks, dependencies, and strategic impact.

• Manage vendors, implementation partners, and external service providers to ensure deliverables align with project objectives, timelines and contractual commitments.
• Track project budgets, control costs, and report financial performance to leadership.

Bachelor's degree in Information Technology, Computer Science, Business, or related field (PMP certification preferred).

• 7+ years of experience in IT project management, with a focus on infrastructure and enterprise technology projects.
• Experience performing business analysis activities, including requirements gathering and documentation.
• Proven ability to manage multiple IT projects simultaneously in a fast-paced environment.
• Strong understanding of IT systems, networking, cloud platforms, and enterprise application deployments.
• Proficiency in project management tools (e.g., MS Project, Jira, Asana, Smartsheet).
• Exceptional organizational, communication, and stakeholder management skills.

• Experience helping establish or mature a technology PMO.
• Experience managing network infrastructure upgrades, office relocations, cloud migrations, and data circuit installations.
• Familiarity with Active Directory, collaboration platforms (e.g., Microsoft 365), and enterprise applications.
• Knowledge of IT security and compliance best practices.
• Familiarity with leading cloud platforms and governance frameworks.

Per local requirements and in the interest of transparency, the rate shown below…