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Remote Tier 2 Tech Support - Payment Gateway Expert

Remote / Online - Candidates ideally in
Pueblo, Pueblo County, Colorado, 81001, USA
Listing for: U.S. Bank
Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • IT/Tech
    IT Support, Technical Support, FinTech, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 28000 - 31000 USD Yearly USD 28000.00 31000.00 YEAR
Job Description & How to Apply Below

U.S. Bank's Elavon division is seeking a Software Technical Support Tier 2 specialist to provide advanced technical assistance to merchants and internal teams.

The role acts as an escalation point, handling complex issues across Converge and the Elavon Payment Gateway while delivering clear, customer‑facing support. The position emphasizes solving problems with excellent communication, guiding customers through technical steps, and improving platform knowledge as EPG expands.

We are currently recruiting a Remote Tier 2 Tech Support
- Payment Gateway Expert for our team in CO, United States.

The Remote Tier 2 Tech Support
- Payment Gateway Expert role at U.S. Bank is now open for applications in CO, United States.

Join us at U.S. Bank as our next Remote Tier 2 Tech Support
- Payment Gateway Expert in CO, United States.

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