Remote Tech Support Specialist – Windows & Mac
Paterson, Passaic County, New Jersey, 07501, USA
Listed on 2026-11-05
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IT/Tech
HelpDesk/Support, Technical Support, IT Support
PSI Services is seeking a Technical Support Specialist for a remote US-based role. You will handle customer inquiries via phone, email, and remote sessions, troubleshoot Windows and macOS, and collaborate with other departments to improve products and content.
The role emphasizes frontline support, customer education, and participation in testing new features, with a 90-day probation and a 40-hour workweek. Fluency in Spanish is a plus.
We are currently recruiting a Remote Tech Support Specialist – Windows & Mac for our team in Trenton, NJ, United States.
This is a great role to take on the Remote Tech Support Specialist – Windows & Mac role at PSI Services.
As a Remote Tech Support Specialist – Windows & Mac, you will play an important part at PSI Services in Trenton, NJ, United States.
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