Remote Service Desk Agent – IT Support
Suffolk, Virginia, 23432, USA
Listed on 2026-11-05
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IT/Tech
HelpDesk/Support, Technical Support, Desktop Support, IT / Software Sales -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
AMERICAN SYSTEMS is seeking a Service Desk Agent I in McLean, VA for tier I IT support. This full-time remote-friendly role handles first-line inquiries, hardware and software support, and service delivery for VTC, desktops, and peripherals.
You will work with Service-Now, VPN, Web Ex, and RSA tokens, assisting users, onboarding/offboarding, and keeping tickets updated. A Public Trust background is required.
Step into the Remote Service Desk Agent I – IT Support role at AMERICAN SYSTEMS in McLean, VA, United States and grow with us.
Consider building your career as a Remote Service Desk Agent I – IT Support at AMERICAN SYSTEMS.
The Remote Service Desk Agent I – IT Support position in the IT & Technology, Other field is open for applications.
We have an opening for a Remote Service Desk Agent I – IT Support in McLean, VA, United States within IT & Technology, Other.
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