ITIL-Driven Service Manager: Incident Remote
Sandy Springs, Fulton County, Georgia, USA
Listed on 2026-11-05
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IT/Tech
IT Support
Baer is seeking an experienced Service Manager to lead ITIL-aligned Incident, Problem and Change processes for a long-term SaaS project. The role will coordinate cross-functional teams, oversee infrastructure migrations, and ensure security/compliance across a SaaS environment from a remote US base.
The ideal candidate has 5+ years in ITSM, strong ITIL knowledge, and hands-on experience with Service Now and Jira tools. Bachelor’s degree and ITIL certification preferred. W2 or C2C alignment.
Step into the ITIL-Driven Service Manager:
Incident & Change (Remote) role at The Baer Group in Atlanta, GA, United States and grow with us.
Full responsibilities and requirements are described in the listing above.
Learn more about the ITIL-Driven Service Manager:
Incident & Change (Remote) role in the description above.
We appreciate your interest in this position.
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