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Tier 2 IT Support Specialist - Remote Enterprise Desk

Remote / Online - Candidates ideally in
Fort Lee, Bergen County, New Jersey, 07024, USA
Listing for: Paylocity
Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below

The One 23 Group seeks a Journeyman Computer User Support Specialist (Tier
2) to serve in the Global Support Center at DeCA Headquarters. You will provide elevated phone, remote, and ticketed support to thousands of DeCA personnel and manage hundreds of devices within the DCOE boundary.

You will tackle complex incidents, document troubleshooting steps, and coordinate with higher-tier teams to ensure timely resolutions, while maintaining security posture and adherence to SLAs.

We are looking to fill the Tier 2 IT Support Specialist
- Remote Enterprise Desk position at Paylocity in Fort Lee, NJ, United States.

We would love to welcome a new Tier 2 IT Support Specialist
- Remote Enterprise Desk to our organisation in Fort Lee, NJ, United States.

For the Tier 2 IT Support Specialist
- Remote Enterprise Desk position at Paylocity, we are reviewing applications now.

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