Sr. Architect | Dynatrace​/Observability; Remote

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.

Ready to discover the possibilities that live in technology?

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

Role Summary

Trace3 is seeking a senior observability leader to serve as technical lead for our Dynatrace practice. This individual will guide delivery quality across the practice, mentor recently certified consultants, and lead customer-facing observability strategy engagements. The role is positioned to grow into leadership of the broader Observability Services group.

• 3+ years of recent, hands-on Dynatrace experience in production enterprise environments.
• Current working knowledge of the Dynatrace SaaS (3rd generation) platform, including Grail, Dynatrace Query Language (DQL), Open Pipeline, Workflows, App Engine, Notebooks, and Davis AI.
• Experience guiding customers through migration from Dynatrace Managed capabilities to the current SaaS platform.
• Proven ability to set technical standards, review delivery work, and develop junior consultants into independent practitioners.
  
  Dynatrace Professional certification is preferred but not required

• 10+ years of experience across the observability landscape, spanning APM, infrastructure monitoring, log analytics, digital experience monitoring, and AIOps, with exposure to multiple vendor platforms and open standards such as Open Telemetry.
• Demonstrated success delivering strategy engagements, including observability maturity assessments, current state analysis, target state roadmaps, and vendor-neutral product selection.
• Track record of producing executive-quality deliverables such as assessment reports, architecture recommendations, and strategic roadmaps.
• Comfort presenting findings and recommendations to senior technical and business stakeholders.

• Experience leading or mentoring delivery teams in a consulting…