Remote Workforce Analytics & Scheduling Analyst
Plano, Collin County, Texas, 75023, USA
Listed on 2026-11-05
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IT/Tech
Data Analyst, Business Intelligence
Maximus seeks an Analyst in Workforce Services to optimize contact center performance through forecasting, scheduling, real-time monitoring, and workforce analytics. The role focuses on turning data into actionable staffing decisions that improve service levels, efficiency, and customer experience.
You will produce forecasts, monitor adherence, adjust schedules, and create ad hoc reports. This is a fully remote position for U.S.
We invite applications for the Remote Workforce Analytics & Scheduling Analyst position located in Austin, TX, United States.
Join Maximus and contribute to our ongoing work.
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This posting is for the Remote Workforce Analytics & Scheduling Analyst role at Maximus, based in Austin, TX, United States.
We are looking to fill the Remote Workforce Analytics & Scheduling Analyst position at Maximus in Austin, TX, United States.
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