Remote Cloud ERP AMS Delivery Lead | SLA-Driven AI
San Antonio, Bexar County, Texas, 78201, USA
Listed on 2026-11-05
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IT/Tech
AI Business & Operations, IT Project Manager
Buxton Consulting is seeking a Service Delivery Manager for Cloud ERP AMS. This remote role covers the United States with 40-50% travel to client sites.
Responsibilities include managing a high-volume ERP support ticket queue, ensuring SLA adherence with 4-hour resolution on urgent tickets, and delivering performance reports to CIO-level client leadership. The role emphasizes leveraging AI tools to improve triage, resolution, and reporting, with 18-4 months duration.
We would love to welcome a new Remote Cloud ERP AMS Delivery Lead | SLA-Driven AI to our team in United States.
Step into the Remote Cloud ERP AMS Delivery Lead | SLA-Driven AI role at Buxton Consulting in United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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