Remote Cloud ERP AMS Delivery Lead | SLA-Driven AI
Dallas, Dallas County, Texas, 75201, USA
Listed on 2026-11-05
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IT/Tech
AI Business & Operations, IT Project Manager
Buxton Consulting is seeking a Service Delivery Manager for Cloud ERP AMS. This remote role covers the United States with 40-50% travel to client sites.
Responsibilities include managing a high-volume ERP support ticket queue, ensuring SLA adherence with 4-hour resolution on urgent tickets, and delivering performance reports to CIO-level client leadership. The role emphasizes leveraging AI tools to improve triage, resolution, and reporting, with 18-4 months duration.
We would love to welcome a new Remote Cloud ERP AMS Delivery Lead | SLA-Driven AI to our team in United States.
Step into the Remote Cloud ERP AMS Delivery Lead | SLA-Driven AI role at Buxton Consulting in United States and grow with us.
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If your experience matches this role, we encourage you to apply.
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