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IT Operations Director - Service Desk & ITIL Leadership

Remote / Online - Candidates ideally in
Murfreesboro, Rutherford County, Tennessee, 37127, USA
Listing for: Pennant Group
Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • IT/Tech
    Systems Administrator, IT Support, IT Project Manager, IT Consultant
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

Pennant Group is seeking an IT Director of Operations to lead Service Desk, Field Services, ITSM, and Change Control. You will drive operational excellence, standardization, and automation across offices, centers, remote workers, and operating locations.

Responsibilities include shaping the IT operations roadmap, overseeing incident response, and partnering with security, finance, and HR to improve service quality, user experience, and cost efficiency.

The IT Operations Director
- Service Desk & ITIL Leadership position in the Management & Operations, IT & Technology field is open for applications.

This position is for the IT Operations Director
- Service Desk & ITIL Leadership role at Pennant Group.

We are seeking a motivated IT Operations Director
- Service Desk & ITIL Leadership to join Pennant Group in TN, United States.

Consider building your career as a IT Operations Director
- Service Desk & ITIL Leadership at Pennant Group.

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