Implementation Coordinator III; Outlink Data Center

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.

If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.

Join our Out Link Data Center Implementation team and take the lead in guiding financial institutions through complex, high-impact conversions to our data center processing environment. As an Implementation Coordinator, you will serve as the project driver for multiple engagements-typically lasting three to 12 months-building timelines, coordinating resources, tracking milestones, and keeping every detail moving toward a successful go-live. You will gather critical operational information and partner with internal teams and client stakeholders to ensure each institution is fully prepared, trained, and confident in its transition to becoming an Out Link customer.

This is an ideal opportunity for someone who enjoys bringing structure to complex initiatives, solving problems, and seeing a project through from planning to execution.

This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX:
Overland Park KS;
Springfield, MO; or Monett, MO.

The salary range for this position will be $60,000-$70,000 and be based on location and experience.

This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, PERM).

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

• Serve as a leader and resource for Outlink installation Team Members.
• Prepare clients for implementation to the Data Center. Conduct readiness reviews and ensure all aspects of setup are complete.
• Establish guidelines and time frames to ensure a successful installation. Taking responsibility and authority to ensure a successful installation.
• Making sure that milestones are met, monitoring all phases of the installation, and escalating issues when necessary.
• Collaborating with project managers and other installation coordinators on the installation.
• Conducting exit reviews, and documenting issues, so that they are not repeated in future installations.
• Possibly training less experienced install team members. May reinforce training to customers or provide guidance in training customer personnel.
• May identify items that are outside the scope of a standard installation and participate in project activities related to those items.
• May participate in sales turnover meetings to schedule and determine scope of projects.
• May perform other job duties as assigned.

• Must have a minimum of 3 years of experience within a financial institution, data center, or Fin Tech organization,
• Must be able to manage project timelines and milestones, coordinate work across multiple internal and client stakeholders, communicate status and expectations clearly, identify and elevate risks, and maintain attention to detail across multiple concurrent priorities.
• Must be able to work extended hours, weekends, or participate in an on-call rotation as needed during scheduled go-live periods, critical implementation activities, and issue…