SOC Analyst​/Cybersecurity Help Desk

The organization is seeking a SOC Analyst / Cybersecurity Help Desk professional for a remote contract role. This position will provide cybersecurity support by managing security-related tickets, assisting with Data Loss Prevention (DLP) activities, and supporting daily security operations. The ideal candidate will have help desk cybersecurity experience, strong troubleshooting skills, experience in a Security Operations Center (SOC) or similar environment, and hands-on exposure to privileged access management, malware analysis, and incident response.

The organization is seeking a SOC Analyst / Cybersecurity Help Desk professional for a remote contract role. This position will provide cybersecurity support by managing security-related tickets, assisting with Data Loss Prevention (DLP) activities, and supporting daily security operations. The ideal candidate will have help desk cybersecurity experience, strong troubleshooting skills, experience in a Security Operations Center (SOC) or similar environment, and hands-on exposure to privileged access management, malware analysis, and incident response.

• Manage and resolve cybersecurity-related service desk and security tickets.
• Perform initial triage and investigation of security incidents and alerts.
• Support privileged access management (PAM) processes, including access requests and administrative elevations.
• Handle DLP requests, including:
  • Website access approvals and reviews
  • USB device access requests
  • Security policy exceptions
• Investigate suspicious activity and assist with malware analysis.
• Support incident management activities and escalation processes.
• Assist users with security-related software installations and access issues.
• Identify repetitive manual tasks and develop automation opportunities to improve operational efficiency.
• Collaborate with the cybersecurity team to maintain security controls and support timely ticket resolution.
• Document findings, procedures, and remediation activities.

• Three to four years of cybersecurity experience in a help desk environment.
• Experience working in a SOC or cybersecurity operations environment.
• Hands-on experience with privileged access management (PAM) solutions.
• Candidates without PAM experience should have substantial malware analysis experience, including the ability to triage malware and distinguish normal activity from malicious activity.
• Understanding of incident response and security ticket triage.
• Familiarity with malware analysis concepts and investigative techniques.
• Experience supporting DLP programs and enforcing security policies.
• Ability to independently investigate and resolve security-related issues.
• Strong communication and documentation skills.

• Experience automating repetitive security or help desk tasks using scripting or workflow tools.
• Exposure to endpoint security platforms, security information and event management (SIEM) tools, or threat detection technologies.
• Experience supporting enterprise-level cybersecurity operations.

• Work remotely while supporting cybersecurity operations and security controls.
• Contribute to meaningful security work across ticket resolution, incident triage, DLP, privileged access, and malware analysis.
• Help identify automation opportunities that can improve operational efficiency.
• Collaborate with a cybersecurity team on incident management and day-to-day security operations.

The organization is seeking a SOC Analyst / Cybersecurity Help Desk professional for a remote contract role. This position will provide cybersecurity support by managing security-related tickets, assisting with Data Loss Prevention (DLP) activities, and supporting daily security operations. The ideal candidate will have help desk cybersecurity experience, strong troubleshooting skills, experience in a Security Operations Center (SOC) or similar environment, and hands-on exposure to privileged access management, malware analysis, and incident response.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver…