Remote Tier 1 Help Desk Specialist FDA Apps
Fort Worth, Tarrant County, Texas, 76101, USA
Listed on 2026-11-05
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IT/Tech
IT Support, HelpDesk/Support, Technical Support
ASRC Federal Cyber LLC, a subsidiary of ASRC Federal, is seeking a Technical Support Specialist 1 to provide remote Tier 1 help desk support for FDA OII Applications clients. The role involves handling calls, emails, and tickets, and using Service Now to log issues and Knowledgebase tools to improve solutions.
The candidate should have 2+ years in a help desk or contact center environment, strong communication, multitasking abilities, and a team-oriented mindset.
We are seeking a motivated Remote Tier 1 Help Desk Specialist for FDA Apps to join ASRC Federal Holding Company in Dallas, TX, United States.
This is a Full Time role.
The position is based in Dallas, TX, United States.
This opportunity is part of our work in Sales, IT & Technology.
The advertised compensation is 38.000 - 60.000.
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