Remote Tier 1 Help Desk Specialist FDA Apps
Phenix City, Russell County, Alabama, 36867, USA
Listed on 2026-11-05
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
ASRC Federal Cyber LLC, a subsidiary of ASRC Federal, seeks a Technical Support Specialist 1 to deliver remote Tier 1 help desk support for FDA OII Applications. You will respond to user requests, log incidents in Service Now, and use knowledge base tools to provide accurate solutions.
Ideal candidates have a high school diploma (GED) with 2+ years of help desk experience, strong communication, and the ability to work across teams. Must be a US citizen and pass a federal background check.
The Remote Tier 1 Help Desk Specialist for FDA Apps position in the IT & Technology field is open for applications.
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