Remote Software Support Analyst - Frontline
Waukesha, Waukesha County, Wisconsin, 53186, USA
Listed on 2026-11-05
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Mark
43 is seeking a Software Support Analyst to join our team. You will interact with first responders and public safety agencies to improve their experience with our software products. You will handle inquiries via email, phone, and chat, troubleshoot issues, and escalate to engineering as needed.
The role requires a customer-first mindset and collaboration with various teams. The ideal candidate has at least 2 years in software support, familiarity with Zendesk/JIRA, and proficiency in MS
We are seeking a motivated Remote Software Support Analyst I
- Frontline Help to join Mark
43 in WI, United States.
The Remote Software Support Analyst I
- Frontline Help role at Mark
43 is now open for applications in WI, United States.
Join us at Mark
43 as our next Remote Software Support Analyst I
- Frontline Help in WI, United States.
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