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Remote Senior Customer & Field Service Architect

Remote / Online - Candidates ideally in
Pierre, Hughes County, South Dakota, 57501, USA
Listing for: Cognizant
Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • IT/Tech
    Systems Engineer
Salary/Wage Range or Industry Benchmark: 119000 - 140000 USD Yearly USD 119000.00 140000.00 YEAR
Job Description & How to Apply Below

Cognizant is seeking a Customer and Field Service Manager to lead CSM and FSM capabilities in North America, guiding architecture-level delivery support and owning the capability roadmap and reusable assets.

You will collaborate with Delivery and Academy teams to support complex implementations, while allocating at least 60% of capacity to billable delivery, escalations, and upskilling, and no more than 40% to CoE work.

This is a genuine opening to take on the Remote Senior Customer & Field Service Architect role at Cognizant.

For the Remote Senior Customer & Field Service Architect position at Cognizant, we are reviewing applications now.

Step into the Remote Senior Customer & Field Service Architect role at Cognizant in Pierre, SD, United States and grow with us.

Please review the full job details above before applying.

Position Requirements
10+ Years work experience
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