Remote Help Desk Technician - Desktop & User Support
Utica, Oneida County, New York, 13501, USA
Listed on 2026-11-05
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IT/Tech
Desktop Support, HelpDesk/Support, IT Support, Technical Support
Maximus is seeking a remote Helpdesk Technician to support CMS-related user inquiries and issues for the Medicare/Medicaid Provider community. You will deliver desktop and remote support, troubleshoot hardware and software, and document resolutions in the ticketing system.
The role requires clear communication, basic IT skills, and the ability to work independently or with a team. Shift hours and CMS vetting are part of the process for employment.
The following role is for a Remote Help Desk Technician I
- Desktop & User Support with Maximus.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Help Desk Technician I
- Desktop & User Support role in the description above.
We appreciate your interest in this position.
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