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Remote Tier 1 Service Desk Engineer

Remote / Online - Candidates ideally in
Billings, Yellowstone County, Montana, 59101, USA
Listing for: New Charter Technologies, LLC
Full Time, Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • IT/Tech
  • Engineering
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below

New Charter is seeking a Tier 1 Service Desk Engineer (Inside Service Engineer) to join our remote-friendly team and support client environments across North America. You will handle desktops, account resets, MFA, antivirus alerts, and various end-user issues using Connect Wise PSA and IT Glue, documenting everything and collaborating with the service center.

Ideal candidates have 1–5 years of service desk experience, a two-year technical degree, and knowledge of Active Directory, Entra /Azure

For the Remote Tier 1 Service Desk Engineer position at New Charter Technologies, LLC, we are reviewing applications now.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Bozeman, MT, United States.

This opportunity is part of our work in IT & Technology, Engineering.

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