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Service Desk Engineer; Fully Remote

Remote / Online - Candidates ideally in
Dallas, Dallas County, Texas, 75201, USA
Listing for: Jobgether
Full Time, Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below
Position: Service Desk Engineer (Fully Remote)
  • Identify, investigate, and resolve complex technical issues reported by users.
  • Provide remote technical assistance and manage support tickets within SLAs.
  • Configure and troubleshoot desktop computers, laptops, mobile devices, and peripherals.

Requirements:

  • 2-3 years of relevant IT support experience with Windows 10 and Office 2016.
  • Practical knowledge of networking, remote access, and user account management.
  • Strong customer support, prioritization, and communication skills.
  • Remote work with an inclusive, people-focused culture.
  • Opportunity to support a diverse user base and work with internal teams and vendors.
Jobgether

Jobgether is an AI-powered hiring platform that matches candidates with opportunities. The platform fosters an inclusive, people-focused culture and emphasizes remote work.

We are looking to fill the Service Desk Engineer (Fully Remote) position at Jobgether in United States.

As a Service Desk Engineer (Fully Remote), you will play an important part at Jobgether in United States.

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