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Senior Technical Customer Success Manager; Armis); Fully Remote
Remote / Online - Candidates ideally in
Dallas, Dallas County, Texas, 75201, USA
Listed on 2026-11-05
Dallas, Dallas County, Texas, 75201, USA
Listing for:
ServiceNow
Full Time, Remote/Work from Home
position Listed on 2026-11-05
Job specializations:
-
IT/Tech
Cybersecurity, IT Consultant
Job Description & How to Apply Below
- Own the health, retention, and satisfaction of a portfolio of up to 20 accounts.
- Guide customers through implementation, adoption, and operationalization of the Armis platform.
- Drive utilization and value realization, recommending features that improve security posture.
- 5+ years of customer-facing post-sales, systems engineering, or client management experience.
- 3+ years in network engineering, architecture, or support, with 2+ years in security, healthcare, automotive, retail, or OT.
- Strong technical, problem-solving, and project management skills.
- Experience as a CSM or TAM in a Cyber Security SaaS organization.
- Familiarity with endpoint, SOAR, SIEM, Linux, and networking (LAN/WAN).
- Relevant certifications such as CISSP, Security+, or CEH.
Service Now is an AI control tower for business reinvention, whose platform unifies AI, data, and workflows to help the Fortune 500 work smarter. A large enterprise with an AI-native culture, we empower people to focus on meaningful work.
Position Requirements
10+ Years
work experience
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