Remote IT MSP Dispatcher

A leading consulting firm is seeking a full-time Technical Dispatcher for a remote position. The role involves being the first point of contact for customer service requests, balancing team workload, processing service requests, scheduling technical resources, and improving customer satisfaction. Candidates should have experience in Managed Service Providers, strong organizational and communication skills, and ideally familiarity with Connect Wise. The salary range is $45,000 to $50,000, with additional benefits like medical insurance and a 401k plan.
As a Remote IT MSP Dispatcher, you will play an important part at Kraft & Kennedy, Inc. in NC, United States. We are looking to fill the Remote IT MSP Dispatcher position at Kraft & Kennedy, Inc. in NC, United States. The Remote IT MSP Dispatcher role at Kraft & Kennedy, Inc. is now open for applications in NC, United States.