Senior Customer Success Systems Analyst – Remote
Austin, Travis County, Texas, 73301, USA
Listed on 2026-11-05
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IT/Tech
IT Business Analyst, Systems Analyst
Blackbaud Senior Business Systems Analyst will support the Leadership Team of Application Services, focusing on customer operations and renewal through the journey. The role targets optimal use of Salesforce Service Cloud / Service Cloud Voice, Gong, and Certinia.
You will work with resources to document policies, discover efficiency gains, design workflows, educate, and monitor adherence. Key duties include cross-functional collaboration, defining and documenting customer success processes, and
This Full Time position is for the Senior Customer Success Systems Analyst – Remote role at Blackbaud.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
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