Senior Technical Support Engineer - Incident & On-Call; Remote
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-11-05
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IT/Tech
IT Support, Technical Support
VGS is hiring in the United States for a Senior Technical Support/Incident Manager to lead on‑shift decisions during PT business hours and own incident communications. You’ll coordinate with Engineering and GTM teams, set maintenance timing, and drive critical cross‑team initiatives.
You will debug complex network issues, write customer notifications, help drive customer integrations from kickoff to go‑live, and deliver training while ensuring SLA targets.
This role, Senior Technical Support Engineer - Incident & On-Call (Remote) at VGS, could be your next opportunity.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 80..
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