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Tier 1 Helpdesk Technician — Remote & Onsite Support

Remote / Online - Candidates ideally in
Dallas, Dallas County, Texas, 75215, USA
Listing for: Tria Federal (Tria)
Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

Tria Federal in Dallas seeks an IT Support Specialist to diagnose and repair PC and server hardware, image Windows workstations, and provide end-user tech support to a 3,000-client population. You will log incidents, assist with account management, and work with higher-level staff on complex issues.

You will document troubleshooting steps in the help desk system, maintain equipment inventories, install new hardware, printers, and ensure network connectivity via VPN.

We are looking to fill the Tier 1 Helpdesk Technician — Remote & Onsite Support position at Tria Federal (Tria) in Dallas, TX, United States.

We would love to welcome a new Tier 1 Helpdesk Technician — Remote & Onsite Support to our group in Dallas, TX, United States.

For the Tier 1 Helpdesk Technician — Remote & Onsite Support position at Tria Federal (Tria), we are reviewing applications now.

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