Remote Help Desk & Data Platform
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-11-06
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IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
HelpDesk/Support
ICF is seeking a Help Desk Support professional to triage customer issues, support data-services and platform-use requests, and maintain customer records. You will feed insights into improvement backlogs and coordinate escalations across Platform, Data, Governance, and AI/ML teams.
You will collaborate with product, engineering, security, governance, and customer-facing stakeholders to resolve issues, document decisions, and support ongoing platforms adoption in a federal contracting environment.
Step into the Remote Help Desk & Data Platform Support role at ICF in United States and grow with us.
Join ICF and contribute to our ongoing work.
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This posting is for the Remote Help Desk & Data Platform Support role at ICF, based in United States.
We are looking to fill the Remote Help Desk & Data Platform Support position at ICF in United States.
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