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Remote Senior Service Desk Technician

Remote / Online - Candidates ideally in
Dundalk, Baltimore City, Maryland, 21222, USA
Listing for: Ntiva, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-11-06
Job specializations:
  • IT/Tech
    Desktop Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 75000 - 85000 USD Yearly USD 75000.00 85000.00 YEAR
Job Description & How to Apply Below

Ntiva, Inc. is seeking a Service Desk Technician III to manage elevated support tickets, perform advanced troubleshooting, and coordinate with clients across the US.

The role emphasizes rapid response, thorough documentation, and proactive problem solving in a dynamic, remote-friendly environment. Candidates should have 3–5 years of IT experience, strong Microsoft ecosystem skills, and hands-on virtualization/cloud exposure.

For the Remote Senior Service Desk Technician position at Ntiva, Inc., we are reviewing applications now.

We are looking to fill the Remote Senior Service Desk Technician position at Ntiva, Inc. in Annapolis, MD, United States.

The Remote Senior Service Desk Technician role at Ntiva, Inc. is now open for applications in Annapolis, MD, United States.

Join us at Ntiva, Inc. as our next Remote Senior Service Desk Technician in Annapolis, MD, United States.

Position Requirements
10+ Years work experience
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