Lead Service Transition Manager

As a Lead Service Transition Manager, you will be part of a team who is accountable for ensuring that any designs for new or changed IT services are supported by the required resources necessary to operate and manage the service; deliver required levels of availability, reliability and performance; adhere to relevant industry, government and Home Office standards; are robust and affordable and are comprehensive and forward looking

Building on extensive experience in the area, you will apply control and rigour to the implementation of IT services, supporting the continued availability and effectiveness of IT Services. You will play a key role liaising with senior management and other teams with a view of the bridge between projects/programmes and the operation/support of the ongoing services.

Designing new services, managing material change to existing services and creating associated documentation.

Producing high quality deliverables in a variety of contexts / environments.

Applying a structured and methodical approach to problem solving.

Applying a broad range of technical knowledge and skills to inform and deliver Service Design and Transition activities.

Effectively communicating and setting expectations, with stakeholders, both internal and external to your direct team and the Home Office.

Proud member of the Disability Confident employer scheme

Company:
Government Recruitment Service Salary: from £62,732 a year

Hours:

Full-time

Location:

Glasgow Working pattern:
Hybrid - 2 days remote Job type:
Permanent Posting date: 4 Nov 2026 Closing date: 16 Nov 2026

As a Lead Service Transition Manager, you will be part of a team who is accountable for ensuring that any designs for new or changed IT services are supported by the required resources necessary to operate and manage the service; deliver required levels of availability, reliability and performance; adhere to relevant industry, government and Home Office standards; are robust and affordable and are comprehensive and forward looking

Building on extensive experience in the area, you will apply control and rigour to the implementation of IT services, supporting the continued availability and effectiveness of IT Services. You will play a key role liaising with senior management and other teams with a view of the bridge between projects/programmes and the operation/support of the ongoing services.

Designing new services, managing material change to existing services and creating associated documentation.

Producing high quality deliverables in a variety of contexts / environments.

Applying a structured and methodical approach to problem solving.

Applying a broad range of technical knowledge and skills to inform and deliver Service Design and Transition activities.

Effectively communicating and setting expectations, with stakeholders, both internal and external to your direct team and the Home Office.

Proud member of the Disability Confident employer scheme

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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