Remote AI Support Specialist Creative Tools
Oakland, Alameda County, California, 94601, USA
Listed on 2026-11-06
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IT/Tech
HelpDesk/Support, AI Evaluation, AI Business & Operations
Runway is seeking a customer support-oriented team member to handle high-volume tickets, triage escalations, and drive self-service content for our creator-focused AI platform. You will engage with our community and help surface product insights to improve the experience.
Ideal candidates bring 1–3 years in support or technical roles, strong written communication, and a curiosity for AI and creative tools. Remote work across North America is supported.
We are looking to fill the Remote AI Support Specialist for Creative Tools position at Runway in San Francisco, CA, United States.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote AI Support Specialist for Creative Tools role at Runway, based in San Francisco, CA, United States.
The Remote AI Support Specialist for Creative Tools role at Runway is now open for applications in San Francisco, CA, United States.
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