Senior Remote Desktop Support Engineer; L3 Global
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-11-06
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IT/Tech
IT Support, Desktop Support
ALS is seeking an experienced Remote Desktop Support Services - L3 Engineer to join our global IT service operation. You’ll resolve highly complex incidents, lead problem management, and drive automation initiatives to improve service reliability across regions.
You will mentor junior engineers, maintain CMDB and KB assets, and collaborate with vendors, application teams, and stakeholders to ensure rapid restoration of services and permanent fixes in a Follow-the-Sun model.
Consider building your career as a Senior Remote Desktop Support Engineer (L3) – Global at ALS.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Remote Desktop Support Engineer (L3) – Global role in the description above.
We appreciate your interest in this position.
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