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Remote L2 Production Support Engineer — CLSS SME

Remote / Online - Candidates ideally in
Albany, Albany County, New York, 12201, USA
Listing for: NTT DATA Americas
Full Time, Remote/Work from Home position
Listed on 2026-11-06
Job specializations:
  • IT/Tech
    IT Support, IT Specialist
Salary/Wage Range or Industry Benchmark: 79000 - 137000 USD Yearly USD 79000.00 137000.00 YEAR
Job Description & How to Apply Below

NTT DATA Americas is seeking a Production Support Engineer to join our team remotely in the US. You will provide Level 2 support for the CLSS platform, troubleshoot incidents, and work across cross-functional teams to resolve issues.

The role requires extensive experience in IT production support, SQL analysis, and gateway/pathway architectures, with strong communication and ownership. You will ensure 24x7 operations, onboarding customers, and contributing to RCA actions, while developing

Our team is growing, and we are hiring a Remote L2 Production Support Engineer — CLSS SME in Town of Schroeppel, NY, United States.

For the Remote L2 Production Support Engineer — CLSS SME position at NTT DATA Americas, we are reviewing applications now.

Step into the Remote L2 Production Support Engineer — CLSS SME role at NTT DATA Americas in Town of Schroeppel, NY, United States and grow with us.

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