Manager, Field Tools & Analytics - Oncology

About Abb Vie

Abb Vie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about Abb Vie, please visit us at  Follow @abbvie on Linked In, Facebook, Instagram, X and You Tube.

The Manager, Field Tools & Analytics is responsible for the day-to-day operational execution of the field tools strategy set by the Associate Director. This role manages the support team, executes communications to field and home office colleagues, and acts as the primary operational liaison between Franchise Teams, Commercial Operations, IT, Training, OEC, and Legal. This position reports to the Associate Director, Field Tools & Analytics.

This role is accountable for operational execution, field-facing liaison work, and day-to-day system management. Strategic direction, technology roadmap, and solution architecture are owned by the Associate Director.

• Act as Subject Matter Expert and day-to-day point of contact for Oncology field tools, supporting onboarding of new franchise teams, new hires, and field transfers.
• Execute weekly/monthly tool updates and partner with Targeting, IC Teams, and development teams on data methodology and enhancements.
• Partner with business stakeholders to review, discuss, and action system enhancement and process improvement requests.

• Execute design, deployment, training, communications, and ongoing management of field tools, data validation, and sales force analytics per the roadmap defined by the Associate Director.
• Partner with BTS, MABI, Field Training, and Franchise teams to deploy and maintain field-facing solutions.
• Identify and recommend process improvements to streamline operations and reduce cycle time; elevate larger architectural or strategic decisions to the Associate Director.

• Serve as the operational liaison between the field, Franchise Teams, Commercial Operations, IT, Training, OEC, and Legal.
• Present at sales force team calls, support field meetings, facilitate focus groups, and demonstrate system capabilities to internal stakeholders.
• Manage vendor partnerships on specific projects, including timelines, budget, and communications.

• Identify training, education, and communication opportunities to drive system adoption.
• Partner with stakeholders to execute the deployment and communication approach defined by leadership.

• Build and maintain relationships with Sales Directors, Analytics leadership, and Field Planning Analytics teams.
• Establish credibility as a trusted operational partner with field sales management and functional support teams.

• BA/BS degree required.
• Manager:
  Minimum 5 years of experience in project management, marketing/sales operations, or information technology, plus 3+ years of analytical or commercial operations experience (healthcare industry preferred).
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Preferred knowledge of pharmaceutical industry, compliance regulations, and standards.

• Salesforce/Veeva CRM Proficiency - hands-on system administration and support experience.
• Data Analytics Tools (Tableau, Power BI, Qlik View) - hands-on report/dashboard building.
• SQL or equivalent database querying for day-to-day data requests.
• Basic Python/R knowledge for analysis support.

• Operational…