Senior Technical Writer

Job From partner feed# Senior Technical Writer United States2 hours agoID 4699370

Price on request## Details

Employment type:

Full-time Remote:
Yes Company:
Dropzone AI## Description About Dropzone AI    Dropzone AI is an AI SOC analyst that automates the tier-one work of a security operations center (SOC). Dropzone AI’s AI SOC analysts investigate every alert, determine whether it is a true threat or benign, and act on the findings, autonomously, 24/7. With a one-week deployment, Dropzone AI’s system integrates with existing security tools, learns your environment, and delivers analyst-grade investigation reports that allow SOC teams to focus on real threats.
What you will do    
• Own our documentation architecture, strategy, and roadmap to make it easy for customers to adopt, implement, and use Dropzone AI.

• Create, manage, and maintain content for all products and features, including user guides, installation and configuration guides, API documentation, release notes, troubleshooting content, FAQs, and in-product content.

• Collaborate with cross-functional partners across product management, engineering, design, support, and customer success.

• Review and edit documentation created by others for accuracy, clarity, and consistency.

• Set the standards for content architecture and voice and tone, and champion consistency across all docs and UI copy.

• Measure and improve documentation effectiveness, and continuously improve our content.

• Evangelize documentation as a product, and help establish a docs-driven culture.
What we are looking for    
• 6+ years of experience as a technical writer in B2B SaaS, ideally in cybersecurity.

• Experience designing and executing content strategy, and a portfolio of technical documentation samples.

• Deep understanding of complex technical products and a passion for explaining them clearly.

• Experience writing API documentation, user guides, and technical documentation across the product lifecycle.

• Knowledge of information architecture, UX writing, and content design principles.

• Strong collaboration, project management, and stakeholder management skills.

• Proven ability to learn new technologies quickly and translate complex concepts into accessible content.
Benefits    Dropzone AI offers 100% remote work, flexible time off, and a comprehensive benefits package, with a salary range of $140,000 to $155,000 and equity participation for this role.
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Active until Dec 2, 2026