Remote IT Help Desk Specialist
Yuma, Yuma County, Arizona, 85364, USA
Listed on 2026-11-06
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IT/Tech
HelpDesk/Support, IT Support
Sales Match is seeking a Service Desk Representative to handle calls, emails, and tickets from a fully remote home office in Arizona. The role supports employees with everyday technology issues, maintains clear handoffs, and updates tickets as part of a 40-hour weekly schedule.
You will use Jira Service Management and Talkdesk to triage requests, guide users through basic fixes, and escalate unresolved problems to specialists while documenting steps for future reference.
For the Remote IT Help Desk Specialist position at Sales Match, we are reviewing applications now.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in Phoenix, AZ, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
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