Remote IT Service Desk Operations Director
Erie, Erie County, Pennsylvania, 16501, USA
Listed on 2026-11-06
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IT/Tech
Systems Administrator, HelpDesk/Support, IT Project Manager, IT Consultant
CAI is seeking a Director of Service Desk Operations to lead a global service desk, ensuring high-quality IT support for CAI and clients. The role requires strategic oversight of day-to-day operations, staffing, and process optimization while aligning with business goals. Remote, full-time salaried position with occasional travel.
Candidates must be eligible to work in the US without sponsorship. You will drive ITIL-aligned service delivery and collaborate across functions to enhance customer
We are seeking a motivated Remote IT Service Desk Operations Director to join CAI in PA, United States.
We are looking to fill the Remote IT Service Desk Operations Director position at CAI in PA, United States.
The Remote IT Service Desk Operations Director role at CAI is now open for applications in PA, United States.
Join us at CAI as our next Remote IT Service Desk Operations Director in PA, United States.
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