Remote Production Support Analyst — Health IT & Scheduling
New York, New York City, Richmond County, New York, USA
Listed on 2026-11-06
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IT/Tech
IT Business Analyst, IT Support, IT Specialist
Matrix Medical Network is seeking a Production Support Analyst to keep the member scheduling and access platform running reliably. The role involves Tier 2 incident triage, data fixes, and working with scheduling platform engineering, Data/QA, IT Service Desk, and health plan partners.
You will monitor platform health, troubleshoot PHI-sensitive data issues with SQL, validate releases, and participate in backlog refinement with a cross-functional team.
This is a great opportunity to take on the Remote Production Support Analyst — Health IT & Scheduling role at Matrix Medical Network.
This posting is for the Remote Production Support Analyst — Health IT & Scheduling role at Matrix Medical Network, based in United States.
We are looking to fill the Remote Production Support Analyst — Health IT & Scheduling position at Matrix Medical Network in United States.
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