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Remote Tier 1 Service Desk Engineer

Remote / Online - Candidates ideally in
Rogers, Benton County, Arkansas, 72756, USA
Listing for: Element Technologies
Full Time, Remote/Work from Home position
Listed on 2026-11-06
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below

Element Technologies is seeking a Tier 1 Service Desk Engineer to support client environments remotely and from our centralized Service Center. You will resolve printer issues, password resets, MFA challenges, antivirus alerts, and assist with new user setups while documenting activities in ITGlue and Connect Wise PSA.

The role requires hands-on support in a service desk setting with strong troubleshooting and communication skills; MSP exposure is a plus.

The following role is for a Remote Tier 1 Service Desk Engineer with Element Technologies.

This posting is for the Remote Tier 1 Service Desk Engineer role at Element Technologies, based in Little Rock, AR, United States.

We are looking to fill the Remote Tier 1 Service Desk Engineer position at Element Technologies in Little Rock, AR, United States.

The Remote Tier 1 Service Desk Engineer role at Element Technologies is now open for applications in Little Rock, AR, United States.

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