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Remote Tier 1 Support Analyst - Healthcare IT

Remote / Online - Candidates ideally in
Bozeman, Gallatin County, Montana, 59715, USA
Listing for: Big Sky Care Connect
Full Time, Remote/Work from Home position Listed on 2026-11-06
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR

Job Description & How to Apply Below

Big Sky Care Connect is seeking a Tier 1 Support Analyst to be the first point of contact for users needing assistance with system access, application functionality, and general support requests.

You will resolve common issues, guide users through login and navigation, and document incidents to route escalations appropriately. The role emphasizes timely, courteous service and adherence to security practices while supporting the HIE platform.

This is an excellent role to take on the Remote Tier 1 Support Analyst
- Healthcare IT role at Big Sky Care Connect.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Tier 1 Support Analyst
- Healthcare IT role in the description above.

We appreciate your interest in this position.

Join Big Sky Care Connect and contribute to our ongoing work.

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