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Remote Customer Success Manager — ITIL​/ITSM

Remote / Online - Candidates ideally in
Durham, Durham County, North Carolina, 27701, USA
Listing for: HPE Aruba Networking
Full Time, Remote/Work from Home position
Listed on 2026-11-06
Job specializations:
  • IT/Tech
    HelpDesk/Support
  • Customer Service/HelpDesk
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 65000 - 151000 USD Yearly USD 65000.00 151000.00 YEAR
Job Description & How to Apply Below

Hewlett Packard Enterprise Aruba Networking is seeking a Customer Success Manager (CSM) to partner with customers, ensure IT service management excellence, and deliver outcomes aligned with business objectives. This remote/teleworker role requires guiding cross-functional teams and shaping CSPs to align with customer goals.

You will act as the single IT management focal point for service-related issues, drive improvements, manage escalations, and lead quarterly reviews while fostering strong

We are currently recruiting a Remote Customer Success Manager — ITIL/ITSM for our team in NC, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Customer Success Manager — ITIL/ITSM role in the description above.

We appreciate your interest in this position.

Join HPE Aruba Networking and contribute to our ongoing work.

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