Remote IT Support Analyst – E‑commerce Helpdesk
Toledo, Lucas County, Ohio, 43405, USA
Listed on 2026-11-06
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IT/Tech
Technical Support, HelpDesk/Support, IT Support, IT Business Analyst
Decamarx, LLC seeks a technically minded Technical Support Analyst to manage a remote helpdesk supporting Decamarx brands. You will own incoming requests, triage issues, and coordinate with developers, IT stakeholders, and external vendors to resolve problems.
Ideal candidates have 3+ years in helpdesk or IT support, experience with Jira Service Management, and a background in retail/e‑commerce. This role offers fully remote work within the United States and room to grow within the team.
The Remote IT Support Analyst – E‑commerce Helpdesk position in the IT & Technology field is open for applications.
Join us at Decamarx, LLC as our next Remote IT Support Analyst – E‑commerce Helpdesk in Cleveland, OH, United States.
We are currently recruiting a Remote IT Support Analyst – E‑commerce Helpdesk for our team in Cleveland, OH, United States.
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