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Product Support Specialist ; Merchant Care); Fully Remote
Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-11-06
Boise, Ada County, Idaho, 83701, USA
Listing for:
Partner Company
Full Time, Remote/Work from Home
position Listed on 2026-11-06
Job specializations:
-
IT/Tech
Ecommerce, Technical Support
Job Description & How to Apply Below
- Provide responsive, reliable assistance to e-commerce retailers using payment products.
- Investigate and resolve complex technical, account, and configuration issues.
- Collaborate with Engineering, Sales, Client Success, and Operations to deliver solutions.
Requirements:
- At least 2 years of experience in technology, e-commerce, or SaaS support.
- Professional fluency in French and English.
- Strong technical troubleshooting and analytical thinking skills.
- 100% medical, dental, and vision premiums covered for employees and dependents.
- Flexible paid time off and generous holiday calendar.
- Equity opportunities, ESPP, and monthly spending stipends.
A payment technology company providing reliable, seamless support to e-commerce merchants and business partners. They operate a remote-first environment, emphasizing collaboration, adaptability, and customer-centric problem-solving.
As a Product Support Specialist I (Merchant Care) (Fully Remote), you will play an important part at Partner Company in United States.
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