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Software Support Analyst — Public Safety; Remote

Remote / Online - Candidates ideally in
Bluffton, Beaufort County, South Carolina, 29910, USA
Listing for: Mark43
Full Time, Remote/Work from Home position Listed on 2026-11-06
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR

Job Description & How to Apply Below

Position: Software Support Analyst — Public Safety (Remote)

Mark
43 is hiring Software Support Analysts to join our team. You will engage with first responders and public safety staff to enhance their understanding of our software, troubleshoot issues, and provide timely resolutions.

The role emphasizes strong communication, problem-solving, and a customer-first mindset, with coverage of Eastern time business hours. Ideal candidates have at least 2 years in software support, experience with Zendesk/JIRA, and a passion for Gov Tech and public safety.

Our team is growing, and we are hiring a Software Support Analyst — Public Safety (Remote) in SC, United States.

The advertised compensation is 55.000 - 75.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Software Support Analyst — Public Safety (Remote) role in the description above.

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