Remote Tier 2 Software Support - Converge/EPG
Bartlett, Shelby County, Tennessee, USA
Listed on 2026-11-06
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IT/Tech
IT Support, HelpDesk/Support, Technical Support
U.S. Bank, including its Elavon payments unit, is seeking a Software Technical Support Tier 2 to assist merchants and internal teams with advanced technical issues. This role blends technical troubleshooting with strong customer service and clear communication.
You will gain experience with Converge and Elavon Payment Gateway (EPG), handling issues across phone, chat, and email channels. The position is fully remote with emphasis on phone support.
Our organisation is growing, and we are hiring a Remote Tier 2 Software Support
- Converge/EPG in TN, United States.
We are looking to fill the Remote Tier 2 Software Support
- Converge/EPG position at U.S. Bank in TN, United States.
The Remote Tier 2 Software Support
- Converge/EPG role at U.S. Bank is now open for applications in TN, United States.
Join us at U.S. Bank as our next Remote Tier 2 Software Support
- Converge/EPG in TN, United States.
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