Remote Clinical Service Desk Agent

NTT DATA Services is recruiting for a Provider Clinical Service Desk agent to handle inbound healthcare calls and support clinical applications. The role requires shift flexibility, including nights, weekends, and holidays, in a 24x7 environment.

Responsibilities include responding to incidents across Epic, Cerner, McKesson, and Meditech, documenting comments, escalating when needed, and driving resolution while maintaining a quiet, private workspace with reliable connectivity.

Step into the Remote 24/7 Clinical Service Desk Agent role at NTT America, Inc. in Lincoln, NE, United States and grow with us.

As a Remote 24/7 Clinical Service Desk Agent, you will play an important part at NTT America, Inc. in Lincoln, NE, United States.

We invite applications for the Remote 24/7 Clinical Service Desk Agent position located in Lincoln, NE, United States.

The following role is for a Remote 24/7 Clinical Service Desk Agent with NTT America, Inc.