Remote Tech Support Expert — VoIP, Video & Data
Monroe, Ouachita Parish, Louisiana, 71201, USA
Listed on 2026-11-07
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IT/Tech
Technical Support, IT Support
MCI is seeking a remote, work-at-home technical support specialist to troubleshoot VoIP, HD video, and data service disruptions for a nationwide customer base. You will use Remedy CRM and Knowledge Base tools to resolve issues on first contact and document interactions accurately.
Ideal candidates have a strong customer-service background, excellent communication, and the ability to multi-task in a fast-paced environment while maintaining attendance and professionalism.
This posting is for the Remote Tech Support Expert — VoIP, Video & Data role at MCI, based in LA, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 21.000 - 30.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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