Remote Merchant Ops Specialist — AI-Powered Troubleshooter

Thanx is hiring for a Merchant Operations role focused on ensuring partner setups, integrations, and ongoing health of loyalty, mobile apps, online ordering, and POS connections. You’ll work with Support, Customer Success, Implementation, Product, and Engineering, taking ownership beyond ticket queues.

You’ll use data to identify root causes, build automations, and communicate clearly with merchants. A strong emphasis on AI-driven processes and responsiveness defines this team culture.

Consider building your career as a Remote Merchant Ops Specialist — AI-Powered Troubleshooter at Thanx.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Merchant Ops Specialist — AI-Powered Troubleshooter role at Thanx, based in Wilmington, VT, United States.

We are looking to fill the Remote Merchant Ops Specialist — AI-Powered Troubleshooter position at Thanx in Wilmington, VT, United States.