Senior Solutions Engineer, Commercial; Remote

Must be based in the US and able to work across US business hours (AMER customers and internal partners). This is a customer-facing technical role within the Solutions Engineering and Customer Enablement team at a fast-growing software company that builds a unified AI-enabled workspace combining task management, documents, chat, calendar and enterprise search. You will partner with sales and customer success to understand prospects' workflows and show how the product, its integrations and AI-enabled features solve real business problems.

The company expects employees to use AI tools daily, and AI fluency is part of the hiring process.

• Lead technical discovery and tailored product demos alongside Account Executives and Success teams.
• Design and run proof-of-value and proof-of-concept projects so buyers can validate fit, adoption and business impact.
• Turn stakeholder requirements into clear recommendations covering workflow design, reporting and lightweight technical architecture.
• Support live deals with integration discussions, data migration questions, security and process reviews, and RFP responses.
• Build custom reports, dashboards and demo environments that reflect real customer use cases.
• Work with Product, Engineering and Customer Success to remove blockers and improve the customer experience.

• Experience in a customer-facing technical role in software, such as pre-sales, solutions engineering, sales engineering, technical consulting or implementation.
• Proven ability to lead discovery, live demos and solution conversations with both business and technical stakeholders.
• Comfort explaining APIs, integrations, automation, data flows and change management in plain, customer-friendly language.
• Strong presentation and executive communication skills.
• Ability to structure ambiguous problems into practical recommendations and next steps while managing multiple opportunities.
• Preferred: experience with complex B2B SaaS evaluations, proof-of-value work, business process mapping or integration platforms.

Applicants must be based in:
United States.