Sr Dir O Engineering - Remote

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives.

Ready to build the next breakthrough? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

As the Senior Director of Dev Ops and SRE for Optum Health Financial Tech within Optum Technology, you will lead the Dev Ops/SRE horizontal function across core platforms including UM/CM/CCP/Clinical AI and Curo. This role requires a nimble, resilient, and internally motivated leader who thrives in a fast-paced environment where daily priorities shift rapidly. You will oversee a dynamic engineering organization of 70-100+ team members across Directors, Managers, and AIOps pods.

In this role, you will critically evaluate incoming technical and stakeholder requests, prioritize under pressure, manage unexpected outages or security demands, and consolidate operational ownership to drive reliability, Fin Ops, and O&M savings. If you derive immense satisfaction from solving complex technical challenges and building goal-oriented, high-performing teams, this role offers an exceptional opportunity to make a lasting impact.

You’ll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

• Lead direct reports and an engineering organization of 70-100+ team members across Directors, Managers, and AIOps pods to maintain 24x7 operational reliability
• Critically evaluate, validate, and prioritize incoming business, security, and technical requests to ensure engineering resources focus on high-impact, valid solutions rather than reactive execution
• Navigate fast-evolving operational challenges-including sudden staffing changes, security vulnerability remediation, platform outages, and aggressive delivery timelines-with composure and agility
• Define and execute the multi-year Dev Ops/SRE strategy, CI/CD pipeline standards, enterprise observability, and operational roadmap, adapting quickly to shifting organizational priorities
• Integrate enterprise AI tools, set AI goals in development plans, and align hiring with AI competencies, actively removing barriers to accelerate adoption across engineering teams
• Drive Fin Ops practices, infrastructure governance, and AIOps automation (e.g., automated remediation, intelligent alerting, event correlation) to eliminate toil and reduce O&M costs
• Oversee disaster recovery, incident management, application security patching, and regulatory compliance (HIPAA, HiTech) across all in-scope applications
• Champion the ethical use of AI by embedding transparency, fairness, and accountability throughout the operational and engineering delivery lifecycle
• Establish service level objectives (SLOs), service level indicators (SLIs), error budgets, and end-to-end observability strategies to balance rapid delivery with platform stability
• Foster a culture of high performance, goal orientation, continuous learning, and intrinsic motivation across the engineering organization

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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