Senior Help Desk Technician; Tier II; xRemote
Listing for:
Aretec, Inc.
Full Time, Remote/Work from Home
position
Listed on 2026-11-07
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Aretec, Inc. is looking for a Help Desk Specialist II (Tier 2 – Advanced Support) to provide technical assistance to Customs and Border Protection’s Technology Service Desk. The role involves troubleshooting complex technical issues, with a strong focus on remote support for various systems including Windows and mobile devices. The ideal candidate should have at least 2 years of experience and be ready for rotating shifts, including nights and weekends.
The position offers primarily remote work, provided the candidate resides near one of the specified locations.
Step into the Senior Help Desk Technician (Tier II) - 24x7 Remote Support role at Aretec, Inc. in Ashburn, VA, United States and grow with us. If your experience matches this role, we encourage you to apply. All applications are reviewed carefully by our team.
Position Requirements
10+ Years work experienceTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
View / Apply for Jobs
Matching My Jurisdiction
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
View / Apply for Jobs
Matching My Jurisdiction